Terms and Conditions
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Effective Date: 09/09/2024.
Welcome to WellnessTourismShow.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully, as they contain important information regarding your rights and obligations. If you do not agree to these Terms and Conditions, please do not use the website.
Services Provided
The website offers services related to the Wellness Tourism Show, including:
[] Event information
[] Exhibitor and traveller bookings
[] B2B Matchmaking/B2C
[] Advertising for wellness and healthcare centers
[] Country wellness and healthcare tourism promotions
[] Travel services
[] Access to downloadable content and physical products (e.g., t-shirts and souvenirs)
We reserve the right to modify or discontinue these services at any time without notice.
User Registration
To access certain services (e.g., exhibitor registration, traveller bookings), users may be required to create an account. By registering, you agree to:
[] Provide accurate and up-to-date information.
[] Maintain the confidentiality of your account details.
[] Be responsible for all activities that occur under your account.
Certain features, such as Basic subscriptions and premium services, may require additional registration.
User Responsibilities
Users are required to provide accurate information when booking or registering. This information may be used for hotel bookings, visa invitation letters, exhibitor listings, and other related services.
Users may leave reviews, comments, and other user-generated content on the site. You agree not to post:
[] Content that is false, misleading, defamatory, or inappropriate.
[] Materials that violate intellectual property rights. We reserve the right to remove content that violates these guidelines.
Payments and Refunds
Accepted Payment Methods
We accept online payments (credit cards and online payment platforms) and offline payments (e.g., bank wire or transfer). All payments must be completed in accordance with our payment process instructions.
Refund and Cancellation Policy
Exhibitors:
[] No refund will be provided if you decide not to exhibit after booking a stand.
[] If we are able to resell your stand, we may provide a refund at our discretion.
[] WellnessTourismShow.com is not liable for third-party costs such as graphic design or stand fittings if the event is rescheduled or changes venue.
Travellers/Attendees:
[] Substitutions are allowed but must be approved by WellnessTourismShow.com.
[] Refund policy:
- No refunds for the Early Rate.
- 45 days or less before the event: No refund.
- 45-90 days before the event: 50% refund.
- More than 90 days before the event: Full refund.
Refunds are at the sole discretion of WellnessTourismShow.com. In the event of rescheduling or a venue change, credits may be offered for future events.
Transfer of Registration
We allow transfers of registrations/bookings to another individual or organization. Administrative fees may apply.
Event Changes and Cancellations
We reserve the right to change the event schedule or venue. In the event of a change, we will notify registered users through their registered email. No refunds will be issued for these changes, but credits may be applied for future events.
WellnessTourismShow.com is not liable for any third-party costs (e.g., travel or accommodation expenses) related to event rescheduling.
Exhibitor Responsibilities
Exhibitors must adhere to the specific guidelines provided for booth setup, which will be issued closer to the event.
Exhibitors are responsible for:
[] Providing their own equipment and marketing materials.
[] Ensuring that their display complies with the event regulations.
WellnessTourismShow.com will provide a standard Shell Scheme Booth, but exhibitors may design their booths as long as they comply with the event's regulations.
Intellectual Property
All content on the website, including but not limited to text, images, logos, and trademarks, is the intellectual property of WellnessTourismShow.com or its partners unless otherwise specified.
Exhibitors and users who upload content to the website (e.g., materials for the "Meet the Exhibitors" section) must ensure they hold the necessary rights or licenses for such content.
Unauthorized use of any materials found on this site is strictly prohibited.
Third-Party Services
Our website may link to third-party services, such as travel booking platforms or external wellness centers. WellnessTourismShow.com does not endorse or assume responsibility for the accuracy, content, or availability of these third-party services. Users access these services at their own risk.
Data and Privacy
By using our website, you agree to our Privacy Policy and Cookie Policy, which outline how we collect, use, and protect your personal data. Sensitive information collected will be handled securely through encrypted forms and portals to ensure your data remains safe.
Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or relating to these terms shall be resolved through mediation or arbitration, as agreed by the parties.
Limitation of Liability
WellnessTourismShow.com does not guarantee the accuracy of event details, exhibitor information, or third-party services and disclaims any liability for inaccuracies or omissions.
Users are responsible for their own decisions when participating in wellness treatments, services, or choosing exhibitors. WellnessTourismShow.com is not responsible for any injuries, losses, or damages incurred by users.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the website after changes are made, you agree to be bound by the revised terms.
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