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This privacy Policy was last updated on 09/09/2024 

WellnessTourismShow.com (referred to as "we," "our," or "the website") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By using WellnessTourismShow.com, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information from users:
[] Personal Identification: Full name, email address, phone number, home or office address (including street number, building name, city, state, and country).
[] Booking Information: Passport details, visa information for travel and hotel bookings.
[] Payment Information: Credit card details or other payment methods for services, events, or merchandise purchases.
[] Other Data: Information you provide via surveys, forms, or customer support inquiries.

Purpose of Information Collection

We collect personal data for the following purposes:
[] Booking Services: To facilitate travel, hotel bookings, exhibitor registrations, and event participation.
[] Marketing and Promotion: To send newsletters, event updates, and special promotions.
[] Customer Support: To address inquiries and assist with any service-related issues.
[] Profiling and Analytics: To analyze website usage, improve services, and deliver personalized content and advertising.

Third-Party Sharing

We may share your data with the following third-party entities:
[] Travel and Hotel Providers: To facilitate bookings and travel arrangements.
[] Payment Processors: To securely process your payment details for services rendered.
[] Cookies and Analytics Providers: Such as Google Analytics, to help us track website usage.
[] Exhibitors and Partners: We may enter into data-sharing agreements with our event exhibitors and partners.
[] Legal Obligations: We may disclose personal information if required by law or court order.

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.

Third-Party Websites

This Privacy Policy does not cover third-party websites linked on WellnessTourismShow.com. We cannot ensure the privacy or security of data provided to such third parties. We encourage users to review the privacy policies of any external websites they visit.

Security Measures

We take appropriate security measures to protect personal information from unauthorized access, loss, or misuse, including:
[] Encryption: Sensitive information, such as payment details, is encrypted during transmission and in storage.
[] Firewalls: We use firewalls to safeguard our data systems from potential attacks.
[] Secure Payment Gateways: All online transactions are conducted through secure payment gateways.

Only authorized personnel have access to personal data, and our security practices are regularly reviewed to ensure the protection of your information.

Data Storage

We store your personal information in encrypted databases. Data may be stored on secure third-party cloud services that comply with international security standards.

Cookies and Tracking Technologies

We use cookies, including:
[] Google Analytics: To monitor website performance and user interactions.

You have the option to manage or opt out of cookies by adjusting your browser settings or using our cookie management tool.

User Rights

You have the following rights concerning your personal data:
[] Access: You can request access to the personal data we hold about you.
[] Correction: You can request that inaccurate data be corrected.
[] Deletion: You may request the deletion of your personal data.

To exercise any of these rights, please contact us at hello@wellnesstourismshow.com or fill out the online data request form at WellnessTourismShow.com/data-request.

Data Retention

We retain personal data for as long as necessary to provide the services requested. For travel and booking purposes, sensitive data such as payment details and passport information are kept only for the duration of the service. Once the service is complete or terminated, your data will be deleted in accordance with our data retention and deletion policy.

Children’s Privacy

We collect information from children under 18 only when necessary, such as for visa invitation letters or medical travel purposes. Parental consent is required when collecting such data, and we handle it with the utmost care and security.

Governing Law and International Regulations

This Privacy Policy is governed by the laws of Malaysia. In addition to local laws, we also adhere to international data protection regulations, including the GDPR, where applicable.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. Any significant changes will be posted on this page, and users will be notified via email or website notifications.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: hello@wellnesstourismshow.com

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